This issue has been fully resolved and all workflows, voice and text are now operating normally.

The incident has been resolved by the external telephony provider

All services back to normal now. We are monitoring the system.

All systems operational

Fix applied and system back to normal

Maintenance has completed

WhatsApp agents are back to operational state.

All services are recovered.

services are back to operational.

Situation is recovered

The incident is resolved and we are back to normal.

The platform is back online and operating normally. We are continuing to monitor for stability.

The issue has been resolved and Text Agents are now fully operational.